Joyful Journeys, LLC (“we” or “us”) is sensitive to concerns that personal information collected from its customers (“you” or “your”) be handled respectfully and appropriately. This Privacy Policy (the “Policy”) discloses the privacy practices for Joyful Journeys, LLC and applies solely to information collected by the website located at https://www.joyfuljourneys.com, including any related domains and subdomains (the “Sites”).
A. Information Collection
Internet Traffic Data
Internet traffic data includes but is not limited to internet service provider information, collection of IP addresses, navigation paths through our sites, various operating systems and other such information. We collect no personally identifying information through this process. Such data is used to help analyze user traffic with respect to various services available through Joyful Journeys, LLC, to allow for a more customized and enjoyable user experience.
Cookies
We may use “cookies” on these Sites. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our Sites.
Personal Information
Joyful Journeys, LLC must collect some information from you (“Identifier Information”) to provide useful and accurate information about the travel services that we provide. Identifier Information is only collected if you personally provide such information to Joyful Journeys, LLC via e-mail, by phone, or otherwise through a Joyful Journeys, LLC website pursuant to making a purchase or requesting service.
Testimonials
Joyful Journeys, LLC may display personal testimonials of yours from time to time received via email, in response to a post-travel survey, or as otherwise received from you by Joyful Journeys, LLC. By accepting the Terms of Use and Privacy Policy you give Joyful Journeys, LLC specific consent to use such personal testimonial. However, if you would like Joyful Journeys, LLC to remove your testimonial or customer review at any time, please contact us at privacy@joyfuljourneys.com, and we will promptly do so. Please note that testimonials and/or reviews you may submit via third-party services (e.g. Facebook, Google, Thumbtack, Yelp!, etc.) are not covered by this paragraph, and the ability to edit or delete such testimonials and/or reviews is at the discretion of those third-party services and beyond our control.
B. Use and Sharing of Information
We are the sole owners of the information collected on our Sites. We have access to/collect only that information you voluntarily give us via email or other direct contact from you. We will not sell, rent or otherwise share this information with any other individual or business entity, except as reasonably necessary to provide products, materials, or services to you.
We will use your information to respond to you, and will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to book travel arrangements you have requested.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
C. Children’s Privacy
Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us at privacy@joyfuljourneys.com. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers and databases.
D. Your Access To and Control Over Information
You may opt out of any future contacts from us or request that we discontinue sending email and other communications at any time by contacting us at privacy@joyfuljourneys.com. Please note that if you ask us to discontinue sending email but subsequently submit another request for information to us, we may resume sending email and other communications until you again request that we stop.
D. Security
We take precautions to protect your information. When payment information is collected electronically, it is done so utilizing methods and vendors that are fully PCI-DSS compliant. You are explicitly advised NOT to send payment information to Joyful Journeys, LLC or any of its contractor agents via unsecured Email.
F. Third Parties
Please be aware that some of our business partners may use cookies or other methods of tracking and targeting used on our site (advertisers, for example). However, we have no access to or control over these cookies and this Privacy Policy does not extend to such third parties. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects Personally Identifying Information.
Some links to third party sites are referral links. When a user makes a purchase on a third party site that has been accessed via a referral link, Joyful Journeys, LLC may be compensated for the referral. Referral links often rely on the presence of a tracking cookie to determine the referral source.
G. Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore whether or not to disclose information sought by such surveys or contests. Information requested may include contact information (such as name and address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
H. Compliance With Laws
We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Sites.
I. Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page. You are encouraged to check this page periodically. Continued use of our Sites after a Privacy Policy modification shall constitute consent to the modified Privacy Policy.
If have any questions about this Privacy Policy, you may contact us via email at privacy@joyfuljourneys.com.
